December Newsletter 2015

Polymer Resources Employee Anniversaries

  • Farmington:
  • Dale Simon 3 years
  • Pedro Torres 9 years
  • Phil Washburn 12 years
  • Rochester:
  • none this month

Thank You for Your Hard Work& Dedication! We Appreciate You!



  • Please notify HR if there are any changes to your address, beneficiaries for Life & 401k, W4 (Fed & State) and/or dependents.Please contact Stephanie Vollono with any questions.









What to write?    By Nicole D’Addio

I was asked to write an article for our newsletter a week ago. Now what? My territory is unlike the rest of our sales team. You guys are out in the field. You guys are in the face of the customer. You get all the details, well, most of the details. Me? I get what the distributor sales rep passes along in their haste to get a quote. Sometimes it’s the whole shebang, but most of the time it’s “Hey I need a quote on this material, for this customer, this release size, and give me your lowest price”. Yeah… that’s it. I can ask until I’m blue in the face for details and seven out of ten times I don’t get them. The other three times I get sparse details. Why am I telling you this? Because it leaves me sitting here trying to figure out exactly what to write about that might interest all of you reading this article and hoping for something exciting. Here goes!

For the last several months I (along with all the other sales reps) have been trying to figure out how I can boost sales for this year and take that into 2016. As most people have seen (and some commented on), sales in our 3rd quarter were lower than normal and thankfully 4th quarter has picked up. I spent some time online reading various articles about how to boost sales and what can be done to renew my thought process on selling. Here are the top 5 pieces of advice I found across the board in articles I’ve read:

  1. 1. Be proactive. Make sure your customers know they can count on you before they even know they need you. Stay on top of their accounts and their sales trends. If you see a decline in ordering, call them on it. Keep your presence known.
  2. 2. Know your potential customers. In this day and age of technology we have the ability to learn about new customers before walking in the door. Most companies have a website where they showcase their products and usually the materials they work with. Also, thanks to our DNB access you can qualify a customer before you even make contact so you’re not promising them something we shouldn’t commit to credit wise.
  3. 3. Make cold calls. No one likes doing this, but let’s face it- It’s essential to sales. How else do you find and grow new business? Set aside a dedicated time each week to focus on just cold calling. Research counts just as much as making contact. Keep a record of everything- calls, visits, emails, etc.
  4. 4. Be friendly. Everyone wants to make a sale, but don’t forget to build the relationship as well. Find a way to connect with your contact. It makes you memorable.” John Smith” sees 20 people a month and needs to find a material. Next thing you know he’s thinking “what was that guy’s name who has the same boat as me? I think he had a product that might work for this application”.
  5. 5. Push yourself. Set a new goal each month with a deadline. Make it happen. Commit to bringing on one new customer; learn a new material and how it can best fit in what market, etc. Whatever tickles your fancy, just make it happen. The most successful people push themselves.

So that is my strategy for 2016- To take the above advice and find a way to have a great year because I intend to be successful.


SAFETY: Driving in the Winter Kevin Sheehan

We were lucky to have reasonably warm weather for Thanksgiving. One of these days, snow will begin to fall and winter will be with us. (Officially, winter begins on December 22) Now is a good time to think about winter driving techniques.

The first thing to remember is to clean off your car’s windshield, and windows, before setting off on a drive. It is a good idea to keep a scraper and a brush in your car. Do a good job of scraping and brushing so that you can see clearly from the driver’s seat. Remember to brush off mirrors too. Some folks like to let their car warm up for a while before setting out on a drive. That will help to defrost windows. Be sure not to let the car idle in an enclosed place, like a garage.

Once the windshield is clean, and you are under way, be on the lookout for ice on the roads. Ice can produce shiny dark patches on roads. Driving over ice can lead to an “unexpected reaction from your car”. So drive a little more slowly, and try not to follow other cars too closely. Try not to use “cruise control” if there is a possibility of icy roads.

Driving on snowy roads requires taking some extra measures. Stopping distance will be longer than on clear roads. Try not to get going too fast. Drive carefully up hills. Get a good start, go easy on accelerating while going up a hill, maintain a steady speed, and try to avoid stopping on a snow covered hill. Ease off on speed as you get to the top of a hill so that your car will be under control as you head down the other side of the hill.

It is best to avoid driving when snow is heavy. Wait until snow plows and sanders have been out. Plan your route carefully. Try to pick a route with hills that are easy to get up in the winter. Keep in mind that it will probably take longer to travel any route in snowy conditions, so allow extra time for a trip. (Keep your AAA dues paid up, and carry a cell phone just in case you get stuck.)

While it is a good idea to prepare yourself for winter driving, it is also a good idea to prepare your car too. Be sure that tires are properly inflated, and are in good condition. Have a good supply of windshield washer fluid on hand. Keep a few items such as gloves, a blanket, sand, and a brush & scraper in your car.

Here are some useful links that provide some good tips on winter driving.


12 tips for holiday eating


It’s easy to get swept up in the holiday season. This combination of religious and national celebrations can help keep the cold winter away. But the feasts and parties that mark it can tax the arteries and strain the waistline. By eating just 200 extra calories a day — a piece of pecan pie and a tumbler of eggnog here, a couple latkes and some butter cookies there — you could pack on two to three pounds over this five- to six-week period. That doesn’t sound like much, except few people shed that extra weight in the following months and years.

You don’t need to deprive yourself, eat only boring foods, or take your treats with a side order of guilt. Instead, by practicing a bit of defensive eating and cooking, you can come through the holidays without making “go on a diet” one of your New Year’s resolutions.

  1. Budget wisely. Don’t eat everything at feasts and parties. Be choosy, and spend calories judiciously on the foods you love.
  2. Take 10 before taking seconds. It takes a few minutes for your stomach’s “I’m getting full” signal to get to your brain. After finishing your first helping, take a 10-minute break. Make conversation. Drink some water. Then recheck your appetite. You might realize you are full, or want only a small portion of seconds.
  3. Distance helps the heart stay healthy. At a party, don’t stand next to the food table. That makes it harder to mindlessly reach for food as you talk. If you know you are prone to recreational eating, pop a mint or a stick of gum so you won’t keep reaching for the chips.
  4. Don’t go out with an empty tank. Before setting out for a party, eat something so you don’t arrive famished. Excellent pre-party snacks combine complex carbohydrates with protein and unsaturated fat, like apple slices with peanut butter or a slice of turkey and cheese on whole-wheat pita bread.
  5. Drink to your health. A glass of eggnog can set you back 500 calories; wine, beer, and mixed drinks range from 150 to 225 calories. If you drink alcohol, have a glass of water or juice-flavored seltzer in between drinks.
  6. Avoid alcohol on an empty stomach. Alcohol increases your appetite and diminishes your ability to control what you eat.
  7. Put on your dancing (or walking) shoes. Dancing is a great way to work off some holiday calories. If you are at a family gathering, suggest a walk before the feast or even between dinner and dessert.
  8. Make room for veggies. At meals and parties, don’t ignore fruits and vegetables. They make great snacks and even better side or main dishes — unless they’re slathered with creamy sauces or butter.
  9. Be buffet savvy. At a buffet, wander ’round the food table before putting anything on your plate. By checking out all of your options, you might be less inclined to pile on items one after another.
  10. Don’t shop hungry. Eat before you go shopping so the scent of Cinnabons or caramel corn doesn’t tempt you to gobble treats you don’t need.
  11. Cook from (and for) the heart. To show family and friends that you really care about them, be creative with recipes that use less butter, cream, lard, vegetable shortening, and other ingredients rich in saturated fats and cholesterol. Prepare turkey or fish instead of red meat.
  12. Pay attention to what really matters. Although food is an integral part of the holidays, put the focus on family and friends, laughter and cheer. If balance and moderation are your usual guides, it’s okay to indulge or overeat once in a while.

ISO Awareness – Don McBournie
A fundamental requirement of ISO9001: 2008 is that top management must insure that quality objectives are established, measureable and consistent with our quality policy. Our auditors will often ask; what are the company’s quality objectives? The answer you should give is:

  1. Our justified returns (our mistakes) should not exceed 2% of our total shipments.
  2. The amount of nonconforming material we produce should not exceed 2% of the total we produce.
  3. Our on time delivery must be 95% or better.

For NOVEMBER the values were:

  • Justified Returns:  1.0% and for the year 0.3%. A great result continues.
  • Nonconforming Material: 2.6% for November, slightly above our goal. For the year we are at 1.8% . which is well within our 2015 goal.
  • On time delivery:  100%on time delivery for November. WOW! Again, an incredible performance. Companies I have talked with are happy with 95%.

    Polymer Resources, Ltd. Newsletter compiled & edited by Carrie Morse. Please send submissions, ideas and suggestions to