Polymer Resources Employee Anniversaries
- Brad Bareis 4 years
- Jim Donnelly 26 years
- Jay Forbotnick 28 years
- Tony Lavertue 21 years
- Scott Pietro 24 years
- Michael Chamberlin 13 years
Thank You for Your Hard Work& Dedication! We Appreciate You!
PRL NEWS & ANNOUNCEMENTS
- Cintas will be coming in for First Aid/CPR/AED training – date will be announced shortly.
Please contact Stephanie Vollono with any questions.
The Building of a New Territory by Christian Cassel
It’s been just over a year and a quarter since the leash has come off and I have been able to spread the story of Polymer Resources. I’m not going to lie, it has been tougher challenge than I expected. Not because I don’t have the tools or the product
line, but just the general knowledge that the potential customers have about Polymer Resources. Image and reputation is everything in this industry and if they just don’t know the company that you represent, you have to set up the building blocks. That
being said I thought I’d write about the steps that I have been taking to build the Southeast into hopefully one of the strongest within our company.
I’ll start with Pass and Seymour which is Polymer Resources largest customer. I personally have been calling on these guys for 17 years. Fortunately this account is very familiar with Polymer Resources having done business for over 40 years starting
with Slater Electric on Long Island in 1974. In my time I have seen 5 different buyers come and go. The funny thing here is that when I started with PRL original buyer that I dealt with 17 years ago had come back as a temporary buyer to fill in
while they searched for a permanent. The original buyer is a huge supporter of PRL so having him in the beginning was a huge help for me to get to know the relationship between PRL and Pass and Seymour. You never know when you will cross paths
in this industry so don’t burn your bridges!!!! While his time was short there were a lot of new opportunities uncovered, but also a lot of items that needed to be addressed.
Hence came on the new buyer, a seasoned buyer in the steel industry with no plastics background. This was actually not a bad thing. Having no plastics knowledge it enabled me to “show him the ropes” of the plastics industry. Of course, he
still has the buyers’ mentality of what have you done for me lately. The first meeting that I had with him he stated “the less I hear from you the better”. Needless to say we talk almost daily!!!! Over this past year we have come to be pretty
good friends and have some pretty good accomplishments. We had an introductory meeting at the plant, arranged a meeting with the folks in Syracuse, made 2 trips to Tijuana, and have made contact with other Legrand sister companies. We closed on some
new business internally that will result in about $200,000 additional business in 2016. We closed out the year up 13% in NC and 8% in Tijuana. We put in place a new sales agreement with a new stocking program linked to the Pass and Seymour portal. We
eliminated the color approval process which saved us thousands of dollars in overnight charges. We found that we were paying the freight for one of their outside molders and resolved that by charging to a third party account of Pass and Seymour’s.
We implemented a customer appreciation day which gets some of the other people within the organization involved with PRL. We also had Mike Koss come in for a technical seminar which was well received and will continue with the folks in CT. All these
items that I have mentioned are all about servicing the account, but it really is focusing on building the account, building the relationships not only with the buyer, but his boss, and all the others within. There is nothing like spreading out
within the organization, meeting everyone you can, and interacting with them. We have had a lot of success with Pass and Seymour, and I see nothing but positive for the future!!!!
Moving onto direct accounts. The biggest challenge that I have faced over the course of the year is the same comment, “Who is Polymer Resources”? It’s funny; I don’t know how many times I have given the PRL presentation and story introducing our company.
I really have not had many issues with getting in the door as most of the accounts already know me, but it is the comfort level that must be achieved in order to give us a shot. While some are still hesitant, I find that most of the accounts are starting
to give us a shot. Some of these might be small opportunities, but it gets us in the door. The interesting part is that the learning curve was not only with the customer, but I have found that it was reflective on me as well. Starting with
a compounder primarily of nylon, then moving to distribution for 15 years, and then coming back to compounding required some adjustments. It’s really nice to come back to compounding and have all the tools and resources needed without any red tape.
The product line took some adjustments on not trying to focus on neat resins; I don’t know how many discussions I had with Les before he beat it into my head. Then there was the nylon phase, I don’t even want to go there. It took a little time
but once I got it the PRL value proposition it was imbedded. The infamous motorboat vs. cruise ship comparison is one that I use all the time. I have found that the old saying that you need to call on average about 7 times until you start to see
opportunities very true, but I will say that there are cases were you walk in the door and an opportunity is presented. Those cases were at accounts that I have called on in the past but they do work sometimes. Opportunities at the
molding level have really started to come our way. This is a direct result of servicing the account, quick RFQ’s, quick lead times, and no minimums. I do believe that the molding community down here now knows who PRL is and getting more
and more comfortable. Word travels fast
Last but not least, OEM’s. This I believe is the lifeline to PRL. The key here is to identify the OEM’s that best suite PRL and our strengths. There are 3 key OEM’s that I have identified and all 3 came through networking. Each one of these
uses a good amount of our strengths including pre-colored PC, PBT, and Noryl Offsets. I have been into 2 of these already with Lynn and the other with Mike Koss. Both Lynn and Mike are tremendous assets. I was very impressed with both and
more importantly so was the customer. Each one of these accounts seems to show very positive feedback and interest. I strongly recommend if you haven’t already to use Lynn and Mike as they can be the key to closing your business.
The building of a new territory has not been easy. Business will not close overnight, but it is on its way. The word is starting to spread that we are a formidable supplier in the compounding world. With our lead times, quality
product, product line, and most important service the future is looking very bright. There still is a lot of work to do, accounts that have yet to be touched, OEM’s to be contacted, and opportunities within the accounts. The building has started
and the growth will continue, with the sole goal of becoming one of PRL’s strongest territories!!!!!!
SAFETY: Eyes, Ears, Hands and Feet in 2016Kevin Sheehan
We often make “Resolutions” to follow at the beginning of a new year. Consider making wearing of Proper Protective Equipment (PPE) a New Year’s resolution. The list of PPE can be a short one that consists of Safety Glasses, Hearing
Protection, Gloves, and Steel Toed Shoes. These items protect the Eyes, Ears, Hands, and Feet.
While the eye is an amazing organ, it is also a very delicate organ. Our eyes can be easily damaged. Sometimes, damage to an eye can result in either reduction or loss of vision. It is estimated that more than 700,000 Americans injure
their eyes at work each year, and that at least 15% of those injuries result in vision loss. It is also estimated that 125,000 Americans injure their eyes at home every year. Studies have shown that most eye injuries could have been prevented
if the appropriate safety measures had been taken.
Since most eye injuries result from unexpected events that occur very quickly, eye safety begins with awareness. We should be aware of what potential hazards exist before we undertake any activity (either at work or at home). If potential
hazards are discovered, then steps should be taken to eliminate them. These steps might include use of machine guards, work screen, or other engineering controls. Safety Glasses may offer adequate protection most of the time, sometimes either
Safety Goggles or a Full Face Shield may be the best choice.
Repeated exposure to loud noises, such as the sounds of pelletizers, lawn mowers, and vacuum cleaners, can lead to a reduction in hearing. If you must work in a high noise area, then it is a good idea to include hearing protection in you PPE.
Simple ear plugs do a very good job of protecting our ears from loud noises. They are readily available, and they are easy to wear.
We all tend to touch things with our hands. That is human nature. However, touching things with
our hands puts a lot of wear and tear on our hands. Something as simple as a pair of leather gloves is a very effective PPE for the hands. Leather gloves can help to prevent cuts and burns. It is a good idea to keep a pair of leather
gloves available when working on any job.
We often pay less attention to our feet than we do to our hands. Given that there are over 180,000 foot related injuries per year in the workplace, we all should take precautions to keep our
feet safe. The best PPE for the feet is a good pair of safety shoes. When working in areas where there is a possibility that a heavy object could be dropped on a foot, or a fork truck could run over a foot, it is a good idea to wear steel
toed safety shoes.
Polymer Resources either directly provides PPE, or provides assistance in obtaining PPE. Your supervisor can provide details about what is available. So consider making a New Year’s Resolution to wear proper PPE, and have a safe 2016.
2016 RESOLUTIONS by Albrecht Powell – About.com
New Year’s Eve has always been a time for looking back to the past, and more importantly, forward to the coming year. It’s a time to reflect on the changes we want (or need) to make and resolve to follow through on those changes. Did your New Year resolutions make the top ten list?
ISO Awareness – Don McBournie
A fundamental requirement of ISO9001: 2008 is that top management must insure that quality objectives are established, measureable and consistent with our quality policy. Our auditors will often
ask; what are the company’s quality objectives? The answer you should give is:
- Our justified returns (our mistakes) should not exceed 2% of our total shipments.
- The amount of nonconforming material we produce should not exceed 2% of the total we produce.
- Our on time delivery must be 95% or better.
For DECEMBER the values were:
- Justified Returns: 0% and for the year 0.3%. A great result continues.
- Nonconforming Material: 1.6% for December, a big improvement over November. For the year we are at 1.7% .
which is well within our 2015 goal.
- On time delivery: 99%on time delivery for November. WOW! Again, an incredible performance. Companies I have talked with are happy with 95%.
Polymer Resources, Ltd. Newsletter compiled & edited by Carrie Morse. Please send submissions, ideas and suggestions to email@example.com.